Over the last 10 years, I have worked for Vanguard's institutional division as a UX designer and developer. My job is to help Vanguard understand what its participants are doing online and design Web sites that match those needs in a manner that is intuitive, eye pleasing, and cost effective to produce.
From the mid 90s through 2004, I served as an external consultant to KPMG's Assurance and Audit services in Montvale, NJ. I assisted them with projects for their external websites, intranet, presentations, and CD based multimedia deliverables (for clients). I also assited in helping them convert from inline styles to CSS in mid 1997.
The Vascular Disease Foundation (VDF) was an organization that provided public education and improve awareness about vascular diseases. From 2007 until the foundation ceased operations in January 2014, I worked with the VFD to design, publish, and produce their quarterly online publication, Keeping in Circulation.
Pennsylvania Center for Adapted Sports (PCAS) is a non-profit organization who's mission is to improve the health and well-being of people with disabilities through inclusive sport, wellness and recreation programs. I designed and developed a website to help promote PCAS's annual Cinco De Mayo Bike Ride & Walk fundraiser.
With more than years of industry experience in UX strategy, UX design, and front-end development, I have a proven track record of being a leader and creating incredibly usable and cost-effective web sites. Through these experiences, I have become a trusted member of my teams and an excellent resource for the development and implementation of design and UX strategies.
Measure and optimize applications to improve ease of use, and create the best UX by exploring many different approaches to solve end-users' problems.
The process of making interfaces in software or computerized devices with a focus on style so that users will find the site easy to use and pleasurable.
Determining the structure and design of web pages/site and then coding them, all while ensuring web design is optimized for multiple devices.
A process created to put the customer at the core of every decision the team makes in order to create an optimal UX.
Foundational member of the Newrez’s Product Design (UX) team. Lead process improvement initiatives, created design system, and facilitated the development of components with IT.
Hired to serve as member of an internal group whose purpose is to design intuitive, technically feasible interfaces in cross-functional matrixed team setting. Additional responsibilities include designing and implementation of multivariate testing and front end development for internal and external applications.
Hired as a contract-to-hire employee to serve as member of an internal group whose purpose is to design intuitive, technically feasible interfaces in cross-functional matrixed team setting.
Hired to serve the role of Senior Web Developer & Graphic Designer for 5 separate companies under the BMC umbrella. Responsibilities included UI/UX design, email marketing, and print design.
Hired as a long-term contractor to help design and implement earning and redemption ads for MBNA's Online Banking Rewards programs, specifically for the NFL Rewards Program.
Hired to overhaul the Graphic User Interface and User Experience for INS’s software. Responsibilities included UI/UX design, web development, logo design, and project management.
Founded and managed the Multimedia and Web Design Department. Responsibilities included UI/UX design, web and ineractive development, print design, client relations, and project management.
Dual concentrations in Presentation Layout and Design and Instructional Design. Additional coursework: advertising, public relations, photography, management theory, and computer graphics systems. Extracurricular activities included Crew, Ad Lab Intercollegiate Competition, Instructional Design Competition, and the Ski Team.
The goal of this project was to get participants to enroll into a program designed to help them better prepair for retirement. We ran through several rounds of experimentation and determined that this design should resonate with our audience. We reached significance within a week of launch with a 30% enrollment rate in the test group. The project was marked as a Minimal Marketable Feature and launched into production.
The goal of the project was to create and implement a strategy to reimagine the entire Transition process within PE so that participants could easily self-prevision their way through the transaction. The end result was a 25% increase in online completions and helped pave the way towards the retirement of the service within Pinnacle and INSYTE. Not only was it a UX win, it saved Vanguard $5.1 million in replatforming costs and a 26 FTE reduction.
Set out to see if could I shift the development paradigm by creating, developing, and deploying an entire application outside of our IT department. I took an existing questionnaire (which was 11 questions on one page) and redesigned and developed it as a multipage wizard to improve the UX and completion rate. The original version of the project was completed and deployed in Spanish but was so well received that IT commissioned me to build an identical English version to be implemented for the regular part of the site, which should launch in 2020.
Worked with a multivariate experimentation team to design personalized messaging targeted at participants in the 50-60 year age range about their financial futures. Through simple and clear messaging, the treated population took significantly fewer lump sum distributions as well as rolled over $4.6 million into Vanguard IRAs.
Over the past years, I have a proven track record of being a leader and creating incredibly usable and cost effective web sites. The following are just a few of my major professional wins.
